Quick Help
1. What is your return window?
Customers can return items within 7 days from the date of receipt.
2. What condition must the items be in for return?
Items must be in their original condition, unused, unwashed, with all tags and packaging intact.
3. How do I initiate a return?
To initiate a return, please contact our team at +91-8769623719 or email aaronee.aaronee@gmail.com with your order number and reason for return.
4. How does the refund process work?
We currently offer exchange only. Once we receive and inspect the returned item, you may choose another item of equal or higher value. No monetary refunds are issued.
5. Who pays for return shipping?
Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
6. Are there any non-returnable items?
Yes, some items may be non-returnable due to hygiene reasons or promotional offers. These will be clearly marked on the product page.
7. Can I exchange an item?
Yes! Please return the item following our return process, and place a new order for the desired size or style. Exchanges are treated as fresh orders.
8. How can I contact Aaronee for return or exchange support?
We’re here to help! Contact us at +91-8769623719 or email aaronee.aaronee@gmail.com with any queries.